Privacy Policy
Effective Date: 2023-06-06
1.0 Introduction
Dimmick Studio ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors ("users" or "you"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our business, website, and related services.
2.0 Information We Collect
2.1 Personal Information:
We may collect personal information, such as your name, email address, phone number, and shipping address when you place an order for artwork or design services. This information is necessary for order processing, delivery, and customer support.
2.2 Payment Information:
For payment processing, we may collect and store financial information, such as credit card details. Please note that we do not store complete payment card details and use secure payment processors to handle transactions securely.
2.3 Website Usage Information:
When you visit our website, we may collect certain information automatically, including your IP address, browser type, device information, and browsing behavior. This information helps us analyze website traffic, improve user experience, and prevent fraudulent activities.
3.0 Use of Information
3.1 Providing Services:
We use the collected information to fulfill your orders, process payments, deliver artwork, and provide customer support. It enables us to communicate with you about your purchases, updates, and any inquiries you may have.
3.2 Marketing and Communications:
With your consent, we may use your email address to send promotional materials, newsletters, or updates about our products, events, or special offers. You have the option to unsubscribe from these communications at any time.
3.3 Legal Compliance and Protection:
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use it to protect our rights, privacy, safety, or property, as well as that of our users or the public.
4.0 Data Retention and Security
4.1 Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.
4.2 Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5.0 Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business, processing payments, printing and delivering orders, or analyzing website usage. These providers are bound by confidentiality obligations and are only authorized to use your information as necessary to perform their services.
6.0 Your Rights and Choices
6.1 Access and Updates:
You may access and update your personal information by contacting us using the contact details provided below. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations.
6.2 Opt-Out:
If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in our emails or by contacting us.
7.0 Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete the information.
8.0 Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates or changes.
9.0 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Dimmick Studio
345 Blanchfield Rd Southampton, ON NOH2L0
519-708-0733
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.